Call Centers

If you operate a high volume call center placing thousands of calls every day, you need to have reliable inexpensive connections. Telopar processes over 5,000,000 calls a month to destinations all over the world with an overall success rate of 90%+. Your high volume call center or telemarketing traffic is welcome at Telopar. And we can shop for the best rates to any given location. Contact us with your requirements

Facilities

Our primary server facility is located in McLean, Virginia, in the eastern USA. Looking Glass Networks, now known as Level 3, one of the most financially healthy fibre carriers, provides our private fibre-optics through multiple OC-192 SONET rings throughout northern Virginia and DC. The OC-192 SONET rings consist of two redundant OC-192s traversing two separate paths and having two diverse routes to our facilities, thus providing the ultimate in reliability and performance. Even if both of the lines are cut at any point, the OC-192 ring is still operational, with less than 50 ms (0.05 second) self-healing restoration time. The multiple private SONET rings provide us the ultimate in reliability: no downtime even in the case of a major fibre cut in the area (due to separate paths and multiple fibres). A number of other fibre carriers are on site, too: AboveNet (MFN), Verizon, and MCI/Verizon Business just to name a few.

Backup Facilities

We maintain an additional server facility located in Berlin, Germany to serve our European and Asian customers. This server can also be used as a backup server, in case the path to our US server is impeded. We also maintain an emergency backup server in Texas (central USA). This server handles primarily inbound call traffic, but, in the event of an emergency, can be used to handle outbound traffic as well.

For More Information

Email us at support@telopar.net